Refund policy

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Return Window You have 14 days from the date your order is delivered to request a return. This applies to all customers, including those in the European Union exercising their right of withdrawal.

How to Request a Return or Cancellation You can request a return or cancel an unshipped order directly through your account — no need to contact us. Simply log in to your account and open the relevant order to get started.

Sending Items Back Once your return is approved, you have 14 days to send the item(s) back to us. Items must be in their original condition and packaging.

Refunds We will process your refund within 14 days of receiving the returned item(s). Refunds will be issued to your original payment method.

Exceptions Certain items may not be eligible for return, including final sale items. These will be clearly marked at the time of purchase.